faq

On the first burn, allow the candle to melt evenly across the entire surface. This prevents tunneling and ensures an even burn in future uses.

Burn for 2–4 hours at a time. Do not exceed 4 hours to maintain wax quality and fragrance performance.

Natural waxes may develop slight frosting or texture changes. This is normal and does not affect performance or scent quality.

Exposure to heat during transit may cause temporary softening. Allow the candle to cool and reset at room temperature before lighting.

Trim the wick to 5 mm before each burn to prevent smoking and ensure a clean flame.